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Change resolution in the game

Resolution Bug Error Urgent

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Cr7Carlos #1 Posted 15 September 2017 - 07:29 PM


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I can´t change it in the game, because Grafics options are blocked and i can´t enter to.

I need a form to change the resolution of the screen out of the game, but i don´t now how to do it.

Edited by Cr7Carlos, 16 September 2017 - 05:39 PM.

Guest_Viktor_* #2 Posted 23 September 2017 - 04:13 AM

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Akriom #3 Posted 27 September 2017 - 04:30 PM


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Hi Cr7Carlos,


I've just checked the game and I don't have this issue. So it's either a bug you are seeing that I am not seeing unfortunately or it's an issue you'll need to get troubleshooting help to solve.


To be able to make the difference, the best option is to contact our customer Support team to seek their guidance and help.


From what I know, I usually see this happen when the game is set on the wrong graphics card (usually because the wrong graphic card is plugged in your monitor).


Can you let me know the name of the Graphics card registered in the Game Graphics options please? And most importantly let me know if this is your graphics card. If the name's different then it's the GPU graphics card that is being used and detected instead of your CPU.


In any case I do recommend to contact our Customer Support team using the following link: https://eu.wargaming.../tickets/create


Thanks for reporting this issue, and please do let us know if you manage to fix this issue and how.


Paganwitch #4 Posted 27 September 2017 - 06:05 PM


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you cnat chance when you are in battle try it from main menu ..


xXx_Blogis_xXx #5 Posted 27 September 2017 - 07:34 PM


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+1 cant change , in wows never had such problem from alpha :P


_gloryseeker_ #6 Posted 30 September 2017 - 09:18 AM


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Same problem here. I can`t change any of the graphics options in the game (when on battlefield and from main menu).
System: Windows 7 x64 Professional with all upgrades
Phenom II X6 1055T
Gigabyte 990XA-UD3
Radeon 270X 2GB Asus
Monitors: 3xDell 2209WAf in 3150x1680 resolution mode.
Does the game support eyefinity?

Arena 2017-09-30 10-43-38-25.jpg

Maybe you can add some graphics options to the launcher? (fullscreen, window, borderless)

OK. alt+tab will do the thing + then change quality to custom, then change resolution and rest of the settings... but when you change resolution from 1800x800 to 3150x1680 all you can see is black screen only with game/mouse cursor - alt+f4... and only after restart game your new settings is applied correctly.

Edited by _gloryseeker_, 30 September 2017 - 01:46 PM.

Also tagged with Resolution, Bug, Error, Urgent

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