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Failed to authenticitate


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MacSheepy #1 Posted 24 March 2017 - 01:31 PM

    Tiro

  • Concilium Plebis
  • 6
  • Member since:
    03-15-2015
hey guys I keep getting this my ticket is #1854415 and I attached my alpha code on it it that helps I'm trying to get on eu with my friend and would appreciate some help

roothor #2 Posted 24 March 2017 - 01:48 PM

    Munifex

  • Closed Alpha Gladiator
  • 24
  • Member since:
    06-06-2014
Because the servers wil be open at 6pm, (if you want, at 18:00)

Doggykalhoon #3 Posted 24 March 2017 - 03:06 PM

    Brennos

  • Administrator
  • 51
  • Member since:
    10-10-2011

Did you use your Invite code there:
https://eu.wargaming.net/shop/redeem/

?

 

You well used your code in the EU region?



TheEisenfist #4 Posted 24 March 2017 - 06:21 PM

    Tiro

  • Concilium Plebis
  • 1
  • Member since:
    03-14-2017

Failed to authenticitate

 

 

It`s 19.20 here - in Germany -.-  

HauptmannThiel #5 Posted 24 March 2017 - 06:35 PM

    Tiro

  • Concilium Plebis
  • 1
  • Member since:
    03-28-2015
Im from Germany too and - same Problem here. Ive heard that it has something to do with the Group someones profile is in. Mine is "Concilium Plebis". Those people who can authenticate are "Closed Alpha Gladiator"

Xeir #6 Posted 24 March 2017 - 06:39 PM

    Centurio Hastatus Prior

  • Praetorian
  • 963
  • Member since:
    02-06-2012
Propably key with wrong region ( not europe) can you send ticked to suuport https://eu.wargaming...support/ticketsand in meanwhile you can try change your region if you still didin't accepted your nda ( later Wargaming will propably need to transfer account but you will lose progress )

Akriom #7 Posted 24 March 2017 - 06:39 PM

    COMMVNITVS LEADVS

  • Administrator
  • 292
  • Member since:
    05-03-2011

Hey guys, 

 

Please try Xeir's solution.

 

If Xeir's solution doesn't work can you contact our customer Support team? (click here to do so) they will happily help you solve your issue.

 

Thanks,


Edited by Akriom, 24 March 2017 - 06:41 PM.


Overdraive #8 Posted 24 March 2017 - 07:00 PM

    Tiro

  • Closed Alpha Gladiator
  • 2
  • Member since:
    02-05-2014
It's posible to add friend in total war arena and it's posible to play with him ?

Xeir #9 Posted 24 March 2017 - 07:04 PM

    Centurio Hastatus Prior

  • Praetorian
  • 963
  • Member since:
    02-06-2012
Its possible to you to create new topic and ask there not create offtopic ? ..... and Short answer is No. if you wanna have long i suggest create own topic

Overdraive #10 Posted 24 March 2017 - 07:05 PM

    Tiro

  • Closed Alpha Gladiator
  • 2
  • Member since:
    02-05-2014
just rep me you have right

Needsoil #11 Posted 24 March 2017 - 07:48 PM

    Tiro

  • Concilium Plebis
  • 4
  • Member since:
    10-29-2013
Same problem and password doesn't work for other servers then Europe.

VPessimisticV #12 Posted 24 March 2017 - 08:06 PM

    Tiro

  • Concilium Plebis
  • 1
  • Member since:
    03-24-2017

Same issue

 

Ticket created!



ArthixWP #13 Posted 25 March 2017 - 12:00 AM

    Tiro

  • Closed Alpha Gladiator
  • 2
  • Member since:
    03-24-2017
@akriom How long does it take to fix this issue? Alpha only lasts a few days.

Redeemed ticket on NA account. Can't get in to play. Please help!!!

Already submitted ticket.

dzimmey #14 Posted 25 March 2017 - 07:50 AM

    Tiro

  • Concilium Plebis
  • 1
  • Member since:
    02-05-2012
also submitted ticket 1855344, please help fast with it I rly want to play this game

Needsoil #15 Posted 25 March 2017 - 02:12 PM

    Tiro

  • Concilium Plebis
  • 4
  • Member since:
    10-29-2013

This is getting absurd, losing heart a bit.JAG

I get my invites from server Ru.(but play eu)

Games is updated server EU

Played 391 hours on Beta

Did the four previous alpha's(filled out the monday testpage.)

received my key to redeem on alpha two, Athenian helmet with horsetails.

Tried all problemfixes.

My gameaccount is Clovis009,playername Clovis, old account same email Needoil is for WOT, but can only log into Needsoil, which hasn't been a problem before.

Can't authenticate, can only log into Europe server.


Edited by Needsoil, 25 March 2017 - 02:12 PM.


MacSheepy #16 Posted 25 March 2017 - 02:35 PM

    Tiro

  • Concilium Plebis
  • 6
  • Member since:
    03-15-2015
i signed up for asia by mistake and thankfully the customer support was very fast to reply and will help me transfer the access back to europe thanks alot guys for the help , now i just wait :D




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